computer should first check the Software Center on a Windows computer or Self Service on a Mac. If you encounter issues when installing this software, please contact the Service Desk for assistance. (Free for students to download on up to five devices). Our licence agreement entitles us to an answer within one business day and call-back support if a phone number is provided.

The key is not necessary, but please use your address to get access to priority support. If you are not able to find your answer, contact the support by clicking on 'Enterprise License' and filling the support form. You can use NVivo's support center to find the solution in the knowledge base. You can also access free learning resources to assist your NVivo journey. We offer online courses to help you get up and running with NVivo, so take a moment to view available courses. For example, users can’t work with a project in this way using the first release of NVivo for Mac and NVivo 12 for Windows. Please note, to transfer a project in this way, you must be using the new version of NVivo for Mac with the new version of NVivo Windows, and not a combination of new and old NVivo releases.

Projects will have different file formats, so before converting any projects, we recommend you back-up your project and understand the cross platform limitations and issues. You can transfer NVivo projects between NVivo Windows and NVivo Mac. Note : Collaboration Cloud and Transcription are separate modules and are not included. Terms of use Qualitative data analysis software package UOttawa owned computers and personal computersĬFI Pricing: For users who qualify for CFI pricing, contact Peter Sheridan at 50 or Where it can be installed: uOttawa owned computers and personal computers

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